01
A customer calls
The call is missed during a job, after hours, or when the owner is tied up.
Fort Worth built · DFW service shops first
Stop losing jobs
to missed calls.
Orvix texts missed callers back in under 60 seconds, collects job details, and alerts you before they call the next shop on Google. Built for DFW HVAC and plumbing.
< 60s
Text-back speed
DFW
Local focus
0
New tools to learn
New lead alert
nowMissed call
7:14 PM
Orvix · 7:15 PM
Hey — sorry we missed you. What issue do you need help with?
Caller · 7:17 PM
AC isn't cooling. Need someone tonight in Fort Worth.
Lead alert sent to owner · 7:18 PM
- Issue
- AC not cooling
- Urgency
- Tonight
- Area
- Fort Worth
- Status
- Logged ✓
The missed-call problem
A missed call is often a job leaving your shop.
A customer calls. Nobody answers. They don't leave a voicemail. They call the next company on Google. You paid to get found, but someone else booked the job.
Most callers
Won't leave a voicemail
If nobody answers, they hang up and move to the next result on Google. No callback. No second chance.
Your ad spend
Goes to a competitor
Slow follow-up turns paid Google traffic into someone else's booked job. You paid to get found — they booked it.
After-hours calls
Come from your most urgent customers
Emergency AC and plumbing calls happen at night and on weekends. Those leads move fast and won't wait until morning.
Free missed-call audit
Find out what unanswered calls cost your shop last month.
The audit is simple and low-pressure. If there's no meaningful missed-call problem, you don't need Orvix.
What you send over
- Last 30 days of call logs
- Rough average ticket size
- Basic business info
What Orvix gives back
- Unanswered call count
- Business-hours vs after-hours breakdown
- Estimated revenue at risk
- Estimated recoverable revenue
- One-page report, no sales pitch
Book a Free Missed-Call Audit
Takes under 5 minutes to request. No commitment required.
How Orvix works
A practical follow-up system for calls you can't answer.
Orvix helps your shop respond quickly without pretending a text thread can replace your judgment.
02
Orvix texts back
The caller gets a quick SMS in under 60 seconds so the conversation stays alive.
03
Details get collected
The AI-assisted conversation asks for the issue, address, urgency, and contact details.
04
The owner is alerted
A concise lead summary goes straight to the owner so they can decide the next move.
05
The lead is logged
Lead details land in Google Sheets for tracking, recaps, and monthly review.
System includes
Everything needed to catch more inbound opportunities.
The core system is built around missed calls first. Extra follow-up tools can be added once the basics are working.
Missed-call text-back
Reply fast when an inbound call goes unanswered.
AI-assisted qualification
Collect job details without quoting prices or making promises.
Owner alerts
Get a clear lead summary on the device you already use.
Google Sheets lead log
Track leads without forcing your shop into a heavy CRM.
Daily recap
See the missed-call activity that needs a second look.
Monthly revenue report
Review missed-call recovery and revenue at risk each month.
Web-form speed-to-lead
Follow up faster when a customer submits your website form.
After-hours responder
Acknowledge urgent calls after closing and collect the basics.
Review request automation
Ask satisfied customers for reviews with a simple follow-up.
Example workflow
Make the next missed call feel handled.
A homeowner calls about an AC issue at 7:14 PM. The call is missed. Within 60 seconds, Orvix texts them back, collects their address and urgency, and alerts the owner with everything needed to follow up.
The caller never reached voicemail — but they're still in the conversation.
7:14 PM
Missed call from homeowner in Fort Worth
7:15 PM
Text-back asks for issue, address, and urgency
7:17 PM
Caller says the AC is not cooling and "tonight is preferred"
7:18 PM
Owner receives summary and lead is logged in Sheets
Lead recovered. Owner alerted in under 4 minutes.
Simple packages
Start with the audit before you pick a package.
Pricing should be clear, but the first step is seeing whether missed calls are costing your shop enough to matter.
Recover
Starting at $297/mo
Core missed-call recovery for HVAC and plumbing shops.
- Missed-call text-back
- AI-assisted SMS qualification
- Owner alerts
- Google Sheets lead log
- Daily recap
- Monthly recovered-revenue report
Recover+
Starting at $397/mo
Adds more speed-to-lead coverage around the core system.
- Everything in Recover
- Web-form speed-to-lead
- After-hours auto-responder
- Review request automation
Reactivate
$750/quarter or performance-based
An add-on after the missed-call system is working.
- SMS reactivation campaign
- Old leads or past customers
- Simple campaign reporting
Start with the free audit. If there's no meaningful missed-call problem at your shop, you don't need Orvix. The audit shows the numbers before you decide anything.
Who it's for
Built for small local service shops, not call-center operations.
Good fit
- DFW HVAC shops
- DFW plumbing shops
- Owner-operated home-service businesses
- Shops that miss calls during jobs or after hours
- Teams without a reliable texting or follow-up system
- Businesses that rely on Google, referrals, and inbound calls
Not a fit
- National chains
- Franchises with call centers
- Large companies with full-time dispatch teams
- Businesses that already answer every call 24/7
- Businesses that don't rely on inbound calls
FAQ
Straight answers before you book the audit.
Do I need to change my phone number?
No. Orvix is designed to work around your existing inbound call flow.
What happens when a call is missed?
The caller gets a quick text-back, the system collects basic job details, and the owner gets an alert with a lead summary.
Does the AI quote prices?
No. It won't quote prices, make commitments, or replace your judgment. It collects information so you can follow up with the full picture.
Can I approve the messages?
Yes. The wording is reviewed with you before the system goes live. Nothing goes out without your sign-off on the messaging.
How long does setup take?
Most small-shop setups are straightforward once call flow, message wording, and alert preferences are confirmed.
What do you need from me?
For the audit, Orvix needs call logs, a rough average ticket size, and basic business information. Takes under 5 minutes to send over.
Can this work after hours?
Yes. After-hours response is one of the main reasons local service shops use a missed-call system. Emergency calls don't wait for morning.
Can this work with website forms too?
Yes. Recover+ includes web-form speed-to-lead follow-up so no form submission goes cold.
What if the system makes a mistake?
The system is built to assist follow-up, not operate without oversight. Owners receive every summary and can step in at any point.
Do I need a CRM?
No. Orvix logs leads in Google Sheets for shops that don't want a heavy CRM. Simple, familiar, and no extra software to learn.
Free missed-call audit
Every missed call is a job you already paid to get.
Share 30 days of call logs and we'll build a one-page report showing what your missed calls are worth — no commitment required.
No commitment · No sales pitch · Takes under 5 minutes to request